We request you to check the swipe details in the biometric backup database and if it available for the backdate.
Follow the below path to resynchronize the swipe:
1.Login to http://localhost:9001/login (From the server system)
2.Use same admin login details to login.
3.Settings-->Cursor Info-->Select the date-->Save. (select the date from which the swipes are not reflecting and wait for 10min to get sync the swipes till date)
4.Process the attendance. (From the portal)
Please follow the below path to process attendance manually:
Leave>>Admin>>Process attendance>>Process attendance>>select the from and to date>>process.