If the employee attendance information is showing absent for the whole month the reason could be the Employee Swipes are not available in the Biometric Database.
Resolution: If the swipes are not available in the biometric database, you need to get in touch with your Biometric vendor to fix the issue. Once the swipe details are available on the employee swipe page on greytHR,you need to manually process the attendance for your employees by navigating to the process attendance tab from the leave >> admin section. Select the dates then click on the process. Kindly note, the automatic attendance process setup on greytHR will take care of the attendance process only for the previous day; for the backdated attendance process you need to manually process the attendance by following the manual method.
You can process attendance in greytHR for changes to data in a date that is past to the current date. Attendance processing is possible for all or only select employees. After processing, you can view the updated details in Attendance Info, Shift Roster and Attendance Muster and related reports.
- Click Leave > Admin > Process Attendance.
Select desired date and click .
Attendance Processing for All Employees
2.1 Select the From and To dates for processing attendance and click the All Employees option.
2.2 Click the Process button.
Attendance Processing for Select Employees
2.3 To process attendance for only select employees, click the Selected Employees option.
2.4 Select the employees and click the Process button.
- The attendance processes and the attendance processed message is displayed.
- The attendance processed details are displayed in the Process Attendance page.
- Click the number of employees to view employee details.