greytHR Support
Employee Information Related
- Where to do I find payslip gallery on greytHR?
- How to create a Letter Template on greytHR?
- How to view a Letter Template on greytHR?
- How to upload employee profile pics in bulk on greytHR?
- How to manage employee communication on greytHR?
- What is Identity Verification?
Form 16
- How to install greytHR digital signer?
- What are the Prerequisites for Form 16?
- How to enable Digital Signature in Form 16 Part A?
- How to merge form 16 part A and Part B?
- How to email form 16 to my employees?
- How to change the date and location of the generated Form 16?
POI
- How do I send a reminder e mail to the employees to submit their POI or Proof of Investment Declaration?
- How do I clear the income tax declaration for the employees who have't submitted their POI?
- Where do I find the list of employees who have't submitted their POI?
- How do I reopen the employee POI declaration?
- Where do I find the considered POI or proof of investment declaration details?
- How to I reject employees POI or Proof of investment document on greytHR?
Labour Welfare Fund
- How to generate a statement with employer and employee LWF contribution on greytHR?
- The employee LWF (Labour Welfare Fund) contribution is not visible in the payslip
- How to get the LWF employee contribution report on greytHR?
- LWF (Labour welfare fund ) is not reflecting in the salary statement?
- LWF (labour welfare fund ) is no getting calculated for few employees
- How to override LWF (Labour Welfare Fund ) Manually?
Leave Year-End Process
- If i have disabled automatic leave year end process, is there a way to process year end manually?
- How do i setup an automatic leave year ending?
- What is automatic leave year-end?
- Is there anything specific activity need to be completed before completing the leave year-end process?
- What is leave year-end and why is it required?
- what is leave?
Attendance
- Actual working hours for the employees are not calculated on greytHR
- Attendance is showing absent for a few employees on greytHR
- Not able to find the Manual sign in / Sign out button on the greytHR Mobile App
- Getting error message on the employee Swipes Page "Greytip Astra is not running"
- Employee shift details are not reflecting on greytHR
- Employee swipes are not reflecting in greytHR Employee Swipe section; Scenario 3
ESI
- Whether overtime earning to be considered for wage limit ?
- If the wages of an employee exceeds Rs. 21,000 in a month, can that employee be treated as not covered? Is the deduction of contribution from the employee’s wage, stopped?
- What happens when employee salary crosses Rs. 21,000?
- An employee was getting a salary of Rs.16,000 in the month of August 2016. Based on the older limit, that employee wasn't being covered under ESI then. How will that employee be benefitted with this revision? Will the revision have an effect on the employ
- What should we do, if later (i.e. after exercising the Revert to Rs.15,000 limit option, but before releasing the October 2016 Payroll), our management decides to go with the Rs. 21,000 limit?
- If we want to opt out from getting the wage limit change implemented right now (i.e. do not want to implement the change for October Payroll), what should we do?
FBP
- How to Importing FBP Components of Employees in Bulk?
- Can employee declare more than the entitlement?
- Unable to create the FBP plan for employees
- How admin can change the FBP entitlement values for an employee?
- How admin can verify the FBP declaration details of the employees?
- How admin can declare the FBP in Bulk?
Professional Tax (PT)
- Revised Rates of Profession Tax in Karnataka
- Revised Rates of Professional Tax in Maharashtra
- How to map the PT state for the newly updated locations in the system?
- Is professional tax mandatory?
- Who all are exempted from PT or Professional Tax?
- What are the lists of states where professional tax is not applicable?
Employee Salary
- How to setup salary structure on greytHR?
- How to create Pay Item Group?
- What is Payroll Reconciliation?
- What is Tax Deduction at Source or TDS?
- What is PAN?
- How greytHR implemented the Budget Changes?
Income Tax
- How can employees submit Proof of Investment (POI) on greytHR
- How to download income tax savings report?
- How to manage income tax declaration for resigned employees?
- How does admin view and download the income tax statement of an employee?
- HRA is calculating incorrectly in the application, how admin can correct the same in the system?
- How can admin view the employee's other income details on greytHR?
greytHR "How-To" Videos
- Employee Shift Roster Management using Excel Importer
- Attendance Penalty Finalization for Payroll
- Employee On boarding on greytHR
- How to upload data in bulk on greytHR
- How to Update employee Promotion Details on greytHR
- How to Stop Salary Processing on greytHR
Form 24Q
- How do we receive information on interest rate / penalty levied , if any?
- What is the procedure to submit a correction statement to file a revised return using greytHR?
- How do I get a consolidated CTDS file?
- Why i require CTDS?
- What is CTDS file?
- Do I need to file separate correction statement for various types of changes?
PF
- How to generate reports related to PF or Provident Fund?
- How employees can view their PF Year-to-Date Statement?
- What is the link between PF and Income Tax?
- What are the various options for PF Form 10?
- What is PF Year?
- Does every employee contribute to PF?
greytHR Reports
- How to use query builder for building customized reports?
- How to generate reports using query builder section?
- How to create customized Payroll Reports?
- What is Cost Center wise JV?
- What is accounting JV?
- What is payroll reconciliation or gross reconciliation?
Full and Final Settlement
- What is resettlement & how to process resettlement on greytHR?
- How to execute the final settlement process?
- Why full and final settlement is mandatory?
- How to modify the payroll processed detailed for settled employee?
- Why to enable the option "employee has left the org " in separations section?
- Unable to search the resigned employees in the system?
Leave
- How to grant leave?
- How manager can check their team members leave balance information using his/ her ESS portal?
- How to post opening balance for employees manually on greytHR?
- How to get a leave balance as on a day report?
- How to get a leave year wise summary report?
- How to get a leave backdated report?